Apple's Mystique: The Dark Side |
ICMR HOME | Case Studies Collection » Business Ethics Case Studies Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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"The thing that that's often missed is the power of secrecy and how it turns into incredibly exciting launches at the end of the day. When you let details trickle out, people say I know about that already but if you maintain that aura of what's coming, that generates more interest from people and that's good business."1 - Bob Borchers, senior director of worldwide product marketing for the iPhone, in 2009. "Apple is one of the world's coolest companies. But there is one cool-company trend it has rejected [...] Few companies, indeed, are more secretive than Apple, or as punitive to those who dare violate the company's rules on keeping tight control over information [...] Secrecy at Apple is not just the prevailing communications strategy; it is baked into the corporate culture."2 - New York Times3, June 22, 2009.
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1] "Apple's Borchers Makes the Leap to Venture Capital," www.sfgate.com, July 3, 2009. |
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